PRIVACY
POLICY.

Information We Collect

We may collect information that you voluntarily provide when you contact us, make an enquiry, communicate with us through WhatsApp, or otherwise interact with our services.

Depending on your interaction with us, this may include:

• Your name and contact information.
• Phone number and email address.
• Delivery or contact address where applicable.
• Product enquiries and order-related information.
• Messages or other information you choose to provide.

How We Use Your Information

Information collected may be used to communicate with you, respond to enquiries, provide customer assistance and facilitate services requested by you.

• Respond to product and service enquiries.
• Communicate regarding orders or requests.
• Provide customer support.
• Improve our website and customer experience.
• Maintain the security and proper operation of our services.
• Meet applicable legal or regulatory requirements.

Cookies & Website Information

Our website or services used in connection with the website may use cookies or similar technologies to support website functionality, understand website usage or improve the browsing experience.

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect the functionality of some website features.

Third-Party Services

Our website may contain links to or interact with third-party services, including our online catalogue, WhatsApp and social media platforms.

When you access a third-party website or service, the collection and use of your information may be governed by that third party's own privacy policy and terms.

Sharing of Information

We do not sell or rent personal information. Information may be shared with service providers or other parties where reasonably necessary to provide requested services, operate our website, process transactions, comply with legal obligations, or protect legitimate rights and interests.

Data Security

We take reasonable measures intended to protect information from unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including customer service, business, accounting, security and legal requirements.

Your Choices

You may contact us if you have questions regarding personal information you have provided to us or wish to request an appropriate correction or update.

Requests may be subject to applicable legal requirements and reasonable identity verification where necessary.

Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly seek to collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

The updated version may be published on this page when changes are made.